This program focuses on occupations within the insurance field; however, other potential fields of practice include administrative assistant, office assistant, administrative support clerk, human resources clerk, personnel clerk, and staffing clerk. BC Work Futures is predicting approximately 8,180 Finance and Insurance Clerk openings and 8,800 Clerical Occupations openings by 2008, due mostly to retirements within these large occupational groups.

Throughout this program, instructors will guide students through modules covering everything from the Microsoft Office Suite to the Fundamentals of Insurance to Office Procedures. Near the end of the program, students will complete a practicum and learn vital job search skills. This practical work experience has proven extremely valuable to previous graduates, as they not only learn to apply the skills and knowledge that they have learned in the classroom, but also because practicum placements often lead to employment.

Upon completion of this program, students will display proficiency in using the Microsoft Office suite, managing incoming and outgoing mail, following office protocol, and designing an office filing system.

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